Revision Day

ITIL®

Duration: 1 day
Prices From: £250 per delegate

Course Outline

Course Overview

The objectives of this one-day workshop style is to work through an ISEB Case Study, revisit exam tips, discuss any uncertainties course participants may have remaining in their minds relating to the syllabus, and practice formatting and answering previous exam questions.

Course Content:

  • Introduction and discussion/revision of course participants weakest areas
  • Selective Service Management review
  • Service Delivery Mock Examination review
  • ISEB Case Study Analysis session
  • Exam tips
  • Previous ISEB exam questions session

Course Objectives:

Participants will benefit from:

  • Collective analysis of the relevant ISEB case study, providing familiarity prior to the ISEB exams
  • Practicing their approach and formatting of answers to questions by use of previous exam questions
  • Revisiting pertinent issues and topics from the ITIL® as required

The event is largely participant driven, with reviews, discussions and input from course participants forming the major part of the day, facilitated by an experienced consultant. Course participants are encouraged to air any issues arising from the preceding courses and/or their own revision activities.

Who will Benefit:

Course participants who have attended the Service Support and Service Delivery Courses and who are due to sit the next scheduled ISEB Managers Certificate in IT Service Management Exam.

Pre-requisites:

Individuals should hold the ISEB Foundation Certificate in IT Service Management, and have attended both the Service Management - IT Service Support and Service Management - IT Service Delivery courses.

Public Course Schedule

Here are some upcoming courses from our public schedule, for a full list of dates please view our course schedule.

Revision Day (Non-Residential)
Location Start Date Days Price Offers
View all course dates on our Public Schedule
Warwick 15/01/2009 1 £260 £250 Book Enquire
London 16/01/2009 1 £260 £250 Book Enquire
Warwick 14/04/2009 1 £260 £250 Book Enquire
London 15/04/2009 1 £260 £250 Book Enquire
London 13/07/2009 1 £260 Book Enquire
Warwick 14/07/2009 1 £260 Book Enquire

Private On-Site Training

This course can also be taught privately at your workplace by our accredited trainers, for more information read about our on-site training.

Why train with FGI?

  • Providing the full range of ITIL® & PRINCE2™ examination courses.
  • ISEB & APMG Accredited Training Organisation.
  • Over 30 Accredited ITIL® and PRINCE2™ Training Consultants.
  • Pass rates vastly exceed the national average.
  • Pass Guarantee Scheme.
  • Expert trainer interaction and post course support.
  • International and UK locations.
  • One Clear Price.
  • Skills Protection Promise.
  • Wide ranging client portfolio covering the private and public sectors.