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 Welcome to ITIL Training
Welcome to ITIL Training
Welcome to ITIL Training
Welcome to ITIL Training ITIL News and Events Further information on ITIL ITIL Courses Schedule of ITIL Courses ITIL Consultancy Services FGI - ITIL Training, consultancy and more... Contact FGI ITIL Resources
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Quick Links
 Duration Course Outline
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ITIL® v2 Overview Course 1 Day
ITIL® v3 Overview Courses  
Introduction to Lifecycle Overview 1 Day
Service Strategy Overview 1 Day
Service Design Overview 1 Day
Service Transition Overview 1 Day
Service Operation Overview 1 Day
Continual Service Improvement Overview 1 Day
ITIL® v2 Foundation Course 3 Days
ITIL® v2 Accelerated Foundation Course 2 Days View Outline
ITIL® v2 Practitioner Courses: 3 Days
Capacity Management (CAPM)  
Change Management (CHA)  
Configuration Management (CFG)  
Problem Management (PM)  
Release Management (REL)  
Service Desk and Incident Management (SDIM)  
Service Level Management (SLM)  
ITIL® v2 Practitioner Course Non-Examination:  
Planning to Implement IT Service Management 2 Days
ITIL® v2 Manager's Certificate Modules
Support 5 Days
Delivery 5 Days
Exam Coaching Day 1 Day
Revision Day 1 Day
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ITIL® v3 Foundation Bridging Course 1 Day
ITIL® v3 Foundation Course 3 Days
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ITIL® v3 Expert    
spaceITIL® v3 Intermediate Lifecycle Modules  
spaceService Strategy   View Outline
spaceService Design   View Outline
spaceService Transition   View Outline
spaceService Operation   View Outline
spaceContinual Service Improvement   View Outline
spaceITIL® v3 Intermediate Capability Modules  
bulletspaceOperational Support and Analysis   View Outline
bulletspacePlanning, Protection and Optimisation   View Outline
bulletspaceRelease, Control and Validation   View Outline
bulletspaceService Offerings and Agreement   View Outline
spaceITIL® v3 Managing Across the Lifecycle   View Outline
ITIL® v3 Expert Passport    
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ITIL® v3 Managers Bridging Course 5 Days
ITIL® v3 Managers Bridge Passport  
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Foundation Certificate in ISO/IEC 20000: IT Service Management
3 Days

ITIL Training UK ITIL Training UK ITIL Training UK
ITIL Training UK

bullet point FREE ITIL® Seminars

The seminar will explain the key disciplines that make up ITIL®, the benefits that can be achieved and the key points to consider when implementing ITIL® v2 / v3. For more information please contact us

Location

 Date

Days
Availability
Peterborough 04-Dec-08 0.5 Book now Enquire
* please note cancellation terms apply, bookings are limited to 2 delegates per organisation

ITIL Training UK
ITIL Training UK ITIL Training UK ITIL Training UK

ITIL Training UK ITIL Training UK ITIL Training UK
ITIL Training UK

bullet pointITIL® v3 Overview Courses

The ITIL® v3 Lifecycle Overview Courses allow delegates to receive leading edge training in these areas prior to the release of the ITIL® v3 Service Lifecycle and Capability Certification

Location

 Date Course

Days

 Price Special Offer
TBA TBA Service Design Overview 1 TBA Enquire
TBA TBA Service Transition Overview 1 TBA Enquire
TBA TBA Service Operation Overview 1 TBA Enquire
TBA TBA Continual Service Improvement Overview 1 TBA Enquire
TBA TBA Service Strategy Overview 1 TBA Enquire
ITIL Training UK
ITIL Training UK ITIL Training UK ITIL Training UK

ITIL Training UK ITIL Training UK ITIL Training UK
ITIL Training UK

ITIL® v2 Foundation Courses

 3 day course (exam)
3 Day course with multiple choice exam on the final day of the course, all prices are inclusive of exam and course materials. For more information v2 Foundation View Outline

Course price
London from £760 exc. VAT
All other UK locations from £710 exc. VAT
US Locations $1850 exc. VAT

Location

 Date

Days

 Price Special Offer
Bristol 24-Nov-08 3 £760 Now Only £710 Book now Enquire
Warwick 24-Nov-08 3 £710 Book now Enquire
London 15-Dec-08 3 £760 Book now Enquire
Warwick 15-Dec-08 3 £710 Book now Enquire
Bristol 12-Jan-09 3 £760 Now Only £710 Book now Enquire
London 21-Jan-09 3 £790 Now Only £760 Book now Enquire
Warwick 28-Jan-09 3 £740 Now Only £710 Book now Enquire
London 04-Feb-09 3 £790 Now Only £760 Book now Enquire
Warwick 23-Feb-09 3 £740 Now Only £710 Book now Enquire
London 09-Mar-09 3 £790 Now Only £760 Book now Enquire
Warwick 23-Mar-09 3 £740 Now Only £710 Book now Enquire
London 01-Apr-09 3 £790 Now Only £760 Book now Enquire
Warwick 20-Apr-09 3 £740 Now Only £710 Book now Enquire
London 05-May-09 3 £790 Book now Enquire
Warwick 18-May-09 3 £740 Book now Enquire
London 08-Jun-09 3 £790 Book now Enquire
Warwick 22-Jun-09 3 £740 Book now Enquire
London 14-Jul-09 3 £790 Book now Enquire
Warwick 27-Jul-09 3 £740 Book now Enquire

bullet point image 2 day accelerated course (exam)
2 Day course with multiple choice exam on the final day of the course, all prices are inclusive of exam and course materials. For more information v2 Foundation View Outline

Course price
Nottingham, Leeds and Bristol £590 exc. VAT

Location

 Date

Days

 Price Special Offer
Leeds 24-Nov-08 2 £590 Book now Enquire
Nottingham 08-Jan-09 2 £610 Now Only £590 Book now Enquire
Bracknell 12-Feb-09 2 £610 Now Only £590 Book now Enquire
Bracknell 26-Mar-09 2 £610 Now Only £590 Book now Enquire
Nottingham 23-Apr-09 2 £610 Now Only £590 Book now Enquire
Bracknell 11-Jun-09 2 £610 Book now Enquire
Nottingham 16-Jul-09 2 £610 Book now Enquire
Peterborough 23-Jul-09 2 £610 Book now Enquire
ITIL Training UK
ITIL Training UK ITIL Training UK ITIL Training UK


ITIL Training UK ITIL Training UK ITIL Training UK
ITIL Training UK

ITIL® v2 Practitioner Courses

 3-day course

3 Day course, all prices are inclusive of exam and course materials. The course completes with a one and a quarter hour written assignment (essay style) and a one hour closed-book multiple-choice paper consisting of 25 questions. The questions will be based on a Case Study and a set of discipline specific appendices to the Case Study.

   
For more general Practitioner information
Change Management
Capacity Management * View Outline
Configuration Management
Problem Management
Release Management
Service Desk and Incident Management (SDIM)
Service Level Management (SLM)

 







Course price - from £810 exc. VAT

Location

 Date Course Module

Days

 Price Special Offer
Warwick 24-Nov-08 Service Level Management 3 £810 Book now Enquire
London 01-Dec-08 Service Level Management 3 £810 Book now Enquire
Warwick 15-Dec-08 Problem Management 3 £810 FULL Enquire
London 14-Jan-09 Service Desk and Incident Management 3 £840 Now Only £810 Book now Enquire
London 26-Jan-09 Change Management 3 £840 Now Only £810 Book now Enquire
London 02-Feb-09 Configuration Management 3 £840 Now Only £810 Book now Enquire
London 09-Feb-09 Release Management 3 £840 Now Only £810 Book now Enquire
London 23-Feb-09 Service Level Management 3 £840 Now Only £810 Book now Enquire
London 02-Mar-09 Capcity Management 3 £910 Book now Enquire
Warwick 02-Mar-09 Service Level Management 3 £840 Book now Enquire
London 09-Mar-09 Problem Management 3 £840 Now Only £810 Book now Enquire

US Course price - $1,850 exc. VAT

Location

 Date Course Module

Days

 Price Special Offer

Examination courses coming soon:

  • IT Service Continuity Management