FGI has been delivering training courses to organisations for over a decade and as a result have been able to develop effective solutions that meet the needs of our customers, focusing on their specific development strategies and the individual needs of their employees.

Our dedication and commitment within the ITIL® training market allows us to provide the highest quality service at the best value for money. With FGI as your ITIL® training partner you benefit from:

• Exceptional pass rates, “some of the highest in the country”
  our pass rates serve to demonstrate the quality and value of our ITIL® training. Clients can rest assured their delegates are given the best chance of achieving ITIL® certification and will come away empowered with new skills and knowledge. We are so confident of our ability to deliver quality training that we now offer a guaranteed pass scheme on our foundation courses.
  
  
• Highly experienced trainers
  All of our trainers are ISEB accredited providers of Service Management training in the UK. Their professionalism and skills in the market place are recognised by the itSMF. Besides adding depth and value to your training through their experience our trainers can also assist with consultancy and mentoring to ensure the rapid transfer of skills into the workplace.
  
  
• Ongoing mentoring & consultancy
  Beyond the usual ITIL® training experience we can provide ongoing support and development to ensure the efficient transfer of skills throughout your organisation. From initial assessment through to continuous improvement programmes our support will give your ITIL® adoption programme the maximum chance of success and can save years in time and money spent developing processes and practices.
  
  With FGI you can continue to work with the trainer that delivered your course who is familiar with your specific circumstances and with whom you have already built a rapport.
  

• ISEB Accredited
  Our ISEB accreditation provides our clients with the peace of mind that they are working with a quality training partner dedicated to meet the highest standards and recognised by the relevant industry bodies.
  
  
• Pioneering Prince2 and ITIL® link
  This unique course brings together two established disciplines to maximise the investment you have already made in these areas. It is another example of how we can draw upon our diverse experience to bring you innovative new courses that other providers cannot deliver.